APPLICATION MAINTENANCE

CAD AND PLM SUPPORT

- APPLICATION MAINTENANCE

Mechinno offers integrated CAD and PLM support through an Application Maintenance service, on site or remote, always active and punctual.

Operating hours, response times and number of resources are organized according to the specific needs of each customer.

1st level Help Desk

Receipt and supervision of the ticket with consequent analysis and classification of the problem.

2nd level Help Desk

Hot line, how to use, system configuration and data administration, users, groups, product life cycles, workflows, publication of job offers etc.

System and performance monitoring

DB, CPU, memory, code, etc.

Management of all the application environments

Development, certification, production etc.

Certification

Certification and release of packages of updates and customizations.







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    - CONTACTS

    Thank you for your interest in Mechinno.

    Are you looking for more information? Fill in the form or call our office at (+ 39) 051-727167. We'll be glad to help you.